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Updates

New features in NineDive, one at a time: what each one does, and how it fits into running a dive business.

LatestSetup·

North Andaman Pack: start your workspace with a ready-made catalog

Install day trips, liveaboards, courses, snorkeling trips, dive sites and destinations for Phuket, the Similans and Surin in one step.

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Platform·

Site backups: weekly snapshots of your whole workspace

Automatic weekly backups, backups on demand, downloads, and restore after a mistake.

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Setup·

Spreadsheet import: bring your catalog into NineDive in one upload

One Excel template for boats, day trips, snorkeling trips, liveaboards and courses, with a field guide for every column.

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Website·

Custom domain and branded booking emails

Run your booking site on your own domain, and send booking emails that carry your name and the full booking details.

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Operations·

Connect to Claude: prepare tomorrow’s operation with your live data

Connect Claude to your NineDive workspace to review bookings, assignments and equipment, and save an operations briefing.

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Website·

AI tour assistant: answering guest questions on your website

A chat assistant that answers from your trips, FAQs and company information, and hands over to your team on WhatsApp.

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Website·

Liveaboard booking on your website: cabin categories and fixed departures

Named cabin categories with their own prices, a monthly departure list, and booking rules that match how cabins are sold.

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Operations·

Hotel pickups and transfers: from the booking form to the driver’s list

Pickup zones with times and prices, transfer details on each booking, and a pickups view for the day.

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Website·

Marketing content and reviews: tools for attracting guests and following up

Content hubs, posts, videos, promotional codes and post-trip review requests.

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Website·

Dive-site and destination content: connect your trips to the places you dive

Link trips with dive sites, depth information, difficulty, marine life and map locations.

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Website·

Website editing and multilingual content: manage your public site yourself

Reorder homepage sections, edit copy and media, manage About, Gallery and FAQ pages, and edit language versions.

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Team·

Instructor assignments and payroll: from the departure to the pay run

Base pay, trip-related fees and monthly calculation, approval and payment-status tracking.

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Bookings·

Digital participant forms: medical questionnaires, releases and signatures

Medical questionnaires, liability release records and drawn signatures.

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Sales·

Quotes that become bookings: from proposal to confirmed trip

Prepare proposals with preferred dates, participants, pricing and validity, then convert accepted quotes.

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Operations·

Recurring departure creation: build your schedule once

Reusable schedules and generated departures for a date range.

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Website·

Day trips, liveaboards, courses and snorkeling: a product structure for each kind of trip

Dedicated product structures, packages, itineraries, inclusions and booking options.

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Sales·

Deposits, payments and invoices: keeping sales and payment records connected

Record payments against bookings, track payment status and manage agent invoices.

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Sales·

Agent and reseller management: supporting partner sales alongside direct bookings

Maintain commissions, outstanding balances, invoices and optional agent portal access.

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Bookings·

Vouchers and check-in: connecting confirmation with arrival-day administration

Booking vouchers with QR-based check-in, alongside passenger manifest tools.

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Operations·

Departure rosters: the right information for each person on the boat

Prepare pickup lists, passenger lists, equipment lists, trip summaries and instructor and staff lists.

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Operations·

Equipment inventory and rental requirements: helping the team prepare the right gear

Track stock by category and size, booking demand and staff allocations, and record equipment requirements per guest.

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Bookings·

Guest profiles and missing-detail tracking: spot gaps before departure

Store diver levels, dietary requirements, emergency contacts and other passenger details, with completion percentages on booking rows.

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Sales·

WhatsApp Booking Desk: turning chat enquiries into a structured sales workflow

Choose a departure from the calendar and send a Pay & Confirm offer, connecting the conversation with booking and voucher creation.

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Bookings·

Central booking management: everything needed to prepare a booking, in one place

Keep the departure, customer, passengers, equipment, courses, payments, transfers and notes together.

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Operations·

Liveaboard cabin management: the details a passenger counter misses

Configure cabins, assign guests to cabin spaces, and handle shared or private accommodation.

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Operations·

Boat schedules and availability: planning across multiple vessels

View departures and occupancy by boat, with calendars for day trips and liveaboards.

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Operations·

The daily operations desk: a clear starting point for the working day

See who is arriving, who has checked in, who is still waiting, and what the boats and cabins look like.

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Platform·

Website and operations together: one platform for the public side and the working side

Manage your public website, products, bookings and operational records in one place.

Read more →

Questions or concerns?

We are here to help with plans, setup, and migration. We also offer a free video introduction to the platform.

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