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Deposits, payments and invoices: keeping sales and payment records connected

Record payments against bookings, track payment status and manage agent invoices.

A booking that is confirmed but not paid, or paid but not recorded, causes problems for the front desk and for the accountant. NineDive records payments against bookings, so the payment history is part of the booking itself.

You can:

  • Record payments against a booking
  • Track payment status across bookings
  • Manage agent invoices alongside partner sales

The manual documents both full-payment and deposit options, so you can take a deposit to secure a trip and collect the balance later.

Why it matters

Keeping sales and payment records connected means staff can see what a guest has paid when they open the booking. It also connects with the WhatsApp Pay & Confirm offer and the booking voucher, where the live payment setup is described in the WhatsApp Booking Desk update.

See it in your own workspace

Every NineDive plan includes all features. Start a free trial or compare plans.

Questions or concerns?

We are here to help with plans, setup, and migration. We also offer a free video introduction to the platform.

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