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Guest profiles and missing-detail tracking: spot gaps before departure

Store diver levels, dietary requirements, emergency contacts and other passenger details, with completion percentages on booking rows.

The worst time to find out you don’t have a guest’s emergency contact, certification level or dietary requirement is when the boat is leaving.

NineDive stores passenger details in guest profiles, including:

  • Diver level
  • Dietary requirements
  • Emergency contacts
  • Other passenger information

Booking rows show a guest-detail completion percentage, so staff can see which bookings are complete and which still need information.

Why it matters

Incomplete information is easy to miss in a long list and hard to ignore when it shows as a percentage. Staff can work through the lowest completion first and chase what is missing, well before departure.

Because details sit on the guest profile, they carry forward into the lists and rosters the crew uses on the day.

See it in your own workspace

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Questions or concerns?

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